At Saeculum, we are dedicated to providing a seamless and reliable shipping experience for all our customers. This Shipping Policy outlines the terms and conditions regarding the delivery of products purchased through our platform.

1. Order Processing

• Orders are processed within 2 business days of receipt, excluding weekends and public holidays.
• Once your order is processed, you will receive a confirmation email with tracking details.

2. Shipping Methods and Delivery Times

We offer the following shipping options:

Standard Shipping: 5-7 business days

Standard Delivery Time: 7-10 business days

Delivery times may vary depending on your location and chosen shipping method.

3. Shipping Charges

• Shipping costs are calculated at checkout and are based on your location and order size.
• Free shipping is available for orders over Rs.1000.

4. International Shipping

• We offer international shipping to select countries. Additional customs fees or taxes may apply and are the responsibility of the customer.
• Delivery times for international orders may vary based on customs clearance and other factors.

5. Order Tracking

Once your order has been shipped, you will receive a tracking number via email. You can use this to monitor your shipment’s progress on our website or the carrier’s tracking portal.

6. Delivery Issues

• Undeliverable Packages: If a package is returned to us due to an incorrect address or refusal of delivery, the customer will be responsible for additional shipping charges.
• Lost or Damaged Packages: If your order is lost or arrives damaged, please contact us within 24 hours of delivery. We will assist with a replacement or refund as needed.

7. Returns and Exchanges

For details about returning or exchanging items, please refer to our Return Policy.

Thank you for choosing Saeculum. We are committed to delivering your products with care and efficiency!