FAQ'S
Are your products cruelty-free?
Yes, all Saeculum products are cruelty-free and not tested on animals.
How do I place an order?
Simply browse our website, add your favorite products to the cart, and proceed to checkout.
Can I modify or cancel my order?
Orders can be modified or canceled within 24 hours of placing them. Contact our support team immediately for assistance.
Are your products suitable for sensitive skin?
Yes, our products are dermatologically tested and formulated for all skin types, including sensitive skin.
How long does shipping take?
Orders are typically delivered within 5-7 business days. Delivery times may vary based on location.
Do you offer international shipping?
Currently, we ship across India. For international orders, please contact us directly.
How can I track my order?
Once your order is shipped, you will receive a tracking link via email or SMS to monitor your delivery.
What payment options are available?
We accept credit/debit cards, UPI, net banking, and digital wallets for secure payments.
Can I return or exchange products?
Yes, we have a 7-day return and exchange policy for unused and unopened products.
How do I request a refund?
Refunds are processed within 5-7 business days once the returned product is received and inspected.
